Privacy Policy

Last updated: 12/04/2026

Race Stays ("we", "us", or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Race Stays is a UK-based platform that connects users with accommodation related to sports events.

At this time, Race Stays is operated by an individual/sole trader.

Data Controller:
Race Stays
Email: info@racestays.co.uk

2. What Data We Collect

We collect and process the following personal data:

a) Information you provide

  • Full name
  • Email address
  • Account login details
  • Gender (where provided)
  • Messages sent via the platform
  • Booking or accommodation preferences

b) Data shared with hosts

If you interact with or book accommodation, we may share:

  • Your name
  • Your gender (if relevant to the booking context)
  • Messages exchanged through the platform

c) Automatically collected data

  • IP address
  • Browser type and version
  • Device information
  • Usage data (pages visited, interactions)

d) Analytics data

We may use analytics tools (such as Google Analytics) to understand how users interact with our platform.

3. How We Use Your Data

We use your data to:

  • Create and manage your account
  • Enable communication between users and hosts
  • Facilitate accommodation arrangements
  • Improve and develop the platform
  • Monitor usage and performance
  • Ensure platform safety and prevent misuse
  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Contractual necessity – to provide your account and platform functionality
  • Legitimate interests – to improve, secure, and operate the platform
  • Legal obligation – where required by law

We do not currently send marketing communications.

5. Sharing Your Data

We may share your data with:

  • Accommodation hosts (as part of using the platform)
  • IT and hosting providers
  • Analytics providers
  • Legal or regulatory authorities (if required)

We only share data that is necessary for these purposes.

6. Messaging and User Content

Any messages you send via the platform may be stored and processed to:

  • Enable communication between users
  • Monitor for abuse, fraud, or misuse
  • Improve platform safety

7. International Transfers

Your data is primarily stored and processed within the UK.

If any data is transferred outside the UK (e.g. via analytics providers), we ensure appropriate safeguards are in place.

8. Data Retention

We retain your data only for as long as necessary to:

  • Maintain your account
  • Provide platform functionality
  • Comply with legal obligations

You may request deletion of your account at any time.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability

To exercise your rights, contact: info@racestays.co.uk

10. Cookies & Analytics

We use cookies and similar technologies to:

  • Ensure the platform functions correctly
  • Analyse usage and performance

You can control cookies through your browser settings.
Where required, we will request your consent before using non-essential cookies.

11. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact

For any questions about this policy or your data:

Email: info@racestays.co.uk

14. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):

https://www.ico.org.uk